SpinsHouse Cookie Policy

At SpinsHouse, we use cookies and similar tracking technologies to operate our website, remember your preferences, and improve your overall experience while you play with us. This Cookie Policy explains what cookies are, how we at SpinsHouse use them, and what choices you have regarding their use. By continuing to browse our site at spinzhouse.com, you agree to the placement of cookies as described below, unless you choose to disable them through your browser settings.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet or mobile phone) when you visit a website. They allow us to recognise your device, store certain information about your preferences or past actions, and make our platform function correctly. Here at SpinsHouse, we rely on cookies to keep our site secure, remember your session, and tailor the content and promotions we show you, including free spins offers, welcome bonuses, and loyalty rewards.

Types of Cookies We Use

We at SpinsHouse use several categories of cookies, each serving a different purpose. Our platform combines session cookies, which expire once you close your browser, with persistent cookies, which remain on your device for a set period or until you delete them manually.

• Essential Cookies – We use these cookies to enable core functionality such as account login, secure navigation, and access to your account balance. Without them, our SpinsHouse platform cannot operate properly.
• Performance and Analytics Cookies – We collect anonymised data about how visitors interact with our website, including which pages are visited most often and how long players spend browsing our games.
• Functionality Cookies – Our Spins House website uses these cookies to remember your language preference (English, German, Spanish, French, Italian or Polish) and other display settings so that you don't need to reconfigure them each visit.
• Advertising and Targeting Cookies – We and our third-party partners use these cookies to deliver relevant marketing, including reload bonuses, tournaments, and other promotional content, based on your browsing behaviour.

How We Use Cookies

We use cookies for a variety of legitimate purposes connected to running our online casino. Our SpinsHouse team relies on this data to maintain a safe and functional environment for every player.

• We authenticate your identity and keep you securely logged into your account.
• We remember your game history and preferences so that our recommendations are relevant to you.
• We measure the performance of our website and identify any technical issues that need fixing.
• We track the effectiveness of our marketing campaigns, including our welcome package and reload promotions.
• We help prevent fraud, unauthorised access, and abuse of our bonus terms.

Third-Party Cookies

In addition to our own cookies, we work with trusted third-party providers, including payment processors, analytics services, and game software providers such as those powering our slots, live games, and jackpot titles. These partners may place their own cookies on your device when you interact with their content through our site. We do not control these third-party cookies directly, and we encourage you to review the relevant third-party privacy policies for further details.

Cookies and Your Account Activity

Our Spins House platform also uses cookies in connection with our Login Rewards Calendar, Coin Tournaments, and Comp Points system. These cookies help us track your qualifying deposits, tournament participation, and eligibility for Coins, Crab Tickets, and other loyalty rewards. Without certain cookies enabled, some features of our loyalty program may not function correctly, and you may be unable to claim rewards such as Free Spins or Cash Rewards.

Managing Your Cookie Preferences

You have the right to control whether cookies are placed on your device. Most browsers allow you to view, delete, and block cookies through their settings menu. We at SpinsHouse respect your choice, though please note that disabling certain cookies may affect your ability to use some features of our website, including logging into your account or receiving personalised bonus offers.

• You can adjust your browser settings to refuse all or some cookies.
• You can delete cookies that have already been placed on your device at any time.
• You can use private or incognito browsing modes to limit cookie storage during your session.

Please be aware that if you choose to block essential cookies, certain areas of our SpinsHouse website, such as account login or the cashier section, may not work as intended.

Cookie Retention Periods

We retain cookie data only for as long as necessary to fulfil the purposes outlined in this policy. Session cookies are automatically deleted once you close your browser, while persistent cookies may remain active for periods ranging from a few days to several months, depending on their function. We periodically review our cookie usage to ensure that we are not retaining data longer than required.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our own business practices. Any changes will be posted on this page, and we encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

Restricted Territories and Access

Please note that our services, and consequently the cookies associated with them, are not intended for use by individuals located in restricted territories, as outlined in our Terms and Conditions. We use technological means, which may include cookie-based detection, to identify and restrict access from these locations. Any deposits made from a restricted territory will be forfeited in accordance with our policies.

Contact Us

If you have any questions about how we use cookies, or if you would like further information about our data practices, please contact our support team through live chat, available 24/7, or reach out to us via email at finance@spinshouse.com for matters related to documentation and account verification. We aim to respond to all enquiries promptly and transparently.

By continuing to use our SpinsHouse website, including browsing our slots, live games, and promotional pages, you acknowledge that you have read and understood this Cookie Policy and consent to our use of cookies as described herein.